Genesys configuration manager manual

GENESYS UNIVERSITY Curriculum Guide WELCOME TO Genesys Conversation Manager_____ 24 GENESYS RULES SYSTEM DEPLOYMENT (GRSDPL)_____ 24 Support Professionals Support professionals address the troubleshooting of the configuration and customization of the CustomerInteraction Management platform. The AppTemplate logging configuration helper can now handle custom options for Log4j2 loggers with Common Logging options in Genesys Configuration Manager. Release Platform SDK for Java now allows you to substitute a new transport layer for .  · To view and manage configuration objects for a specific Tenant, click the cube icon and enter the name of the Tenant in the Tenant Directory field. By default, Configuration Manager lists configuration objects for the Tenant to which your user account belongs. When viewing objects by Tenant, if you choose to create a new object, that object is created in the .

Configuration Manager. The Genesys Framework component that provides a user-friendly interface for manipulating the contact-center configuration data that Genesys solutions use and for setting user permissions for solution functions and data. The Configuration Database contains the following predefined objects, which allow initial access to the database through Genesys Administrator: A User object with user name set to default, and password set to password. Use this Master Account to log in to the Configuration Layer for the first time. A user logged on through this Master Account. About this guide Administrative skills needed for CIC systems Licensing Software Downloads CIC R1 or www.doorway.ru file Release and installation documentation Release Notes New Installation Checklists Installation and Configuration Guide PureConnect Documentation Library Printable documentation Product Information site Testlab site CIC System.

Jul Genesys Framework architecture and functions. • Configuration Manager or Genesys Administrator interface and object-managing operations. Sept Configuration Manager and Solution Control Interface do not work with Configuration Server in multi-language mode; you must use Genesys. Nov installation directory of the machine that hosts Configuration Server): In the Configuration Manager category, you can set the following.